Welcome to the first ever Community Pit Stop! This is where we will take a quick break from racing to bring you up to speed on all the things the game team is fine tuning behind the scenes to improve Disney Speedstorm during the Early Access period based on your feedback.

To kick things off, we would like to thank each and every one of you who have jumped into Disney Speedstorm since our Early Access launch. We are already gaining helpful feedback and insight from you, and we have answers and updates to share on current and upcoming game improvements.

• COMMUNITY QUESTIONS
• UPDATES AND IMPROVEMENTS TO LIMITED EVENTS
• RACER BALANCING UPDATE – MIKE WAZOWSKI
• KNOWN ISSUES UPDATE

COMMUNITY QUESTIONS

WHAT ARE THE DIFFERENT CURRENCIES & UPGRADE ITEMS USED FOR?

HOW DO I INCREASE MY COLLECTION LEVEL?

You can increase your collection level in one of two ways. The first is by unlocking and increasing the star level of different Racers and Crew. The second is by unlocking different cosmetic items such as race suits, kart liveries, wings, wheels & plates. 

HOW DO I UNLOCK STARTER CIRCUIT CHAPTERS 4, 5, 6?

In order to unlock chapters 4, 5 & 6 of the Starter Circuit, you will need to unlock Mulan, Hercules & Captain Jack Sparrow. To earn Shards to help unlock Mulan, you can complete the Limited Event “Bloom in Adversity”. A similar Limited Event called “Bounty of Olympus” for Hercules is now available, and you can also unlock Shards for Jack Sparrow in a dedicated Regulated Multiplayer event.

HOW DO I UNLOCK CELIA MAE & RANDALL?

Celia Mae has a Limited Event running for the entirety of Season 1 called “Not In The Mood For Sushi”. Make sure to scroll to the right of the Seasonal Events page of the Limited Events tab to select it and earn Shards to unlock her.

Randall will be available to unlock for all players in Chapter 8 of the Season Tour. 
HOW DO I UNLOCK FIGMENT?

There is a dedicated Limited Event called the “Imagination Cup” where all players can unlock Figment, available until Monday May 8 at 1AM PT / 4AM ET / 10AM CET, and there will be another similar Limited Event later in the season. 

WHAT’S THE BEST WAY TO PROGRESS IN THE GOLDEN PASS?

The best way to progress the Golden Pass is by completing races in Season Tour.

HOW DO I PERFORM DASHES & DO THEY DIFFER BASED ON RACER CLASSES?

To “Dash” another Racer, you need to press the right/left arrow on keyboard or flick the right thumbstick of your controller towards another rival Racer in order to crash into them. If you successfully collide with a rival Racer, it will either apply a beneficial effect to your Racer or apply a detrimental effect to the rival Racer depending on which Racer Class you have chosen. See the below image for the various effects this will have on each Racer Class and their opponents.

HOW DO I PERFORM AERIAL STUNTS?

To perform an aerial stunt, you need to press the jump key/button while in mid-air after hitting a ramp or air lift. 

HOW DO I PERFORM A DRIFT BOOST?

To perform a Drift Boost, you need to hold the drift key/button for an extended period of time. Your wheels will start to glow, and sparks will begin to fly. At this point you can release the drift key/button and you will receive an extra speed boost and will have successfully performed a Drift Boost.

LIMITED EVENTS

We will be both tweaking and adding several Limited Events to make players’ experience more rewarding. Limited Events will now appear more gradually as you increase your Collection level, becoming incrementally more challenging as you earn more experience in the game. 

Make sure to check out the second page of Limited Events by scrolling down on the menu to obtain even more rewards!

UNLOCK MULAN – BLOOM IN ADVERSITY 

The ”Bloom In Adversity” Limited Event has been added to assist players in earning the Shards required to unlock and/or upgrade Racer Mulan. 

FEATURED UPGRADE PARTS

“Featured Upgrade Parts” Limited Event objectives have been simplified for new players. As you progress more in the game, the objectives will gradually become more difficult.

The ”Welcome to The Race” Limited Event is being taken out of rotation, and the associated rewards will be added to the “Featured Upgrade Parts” Limited Events. 

“IT ALL STARTED WITH A MOUSE”

An additional 8 variations of this Limited Event have been added that will rotate each day. You are still guaranteed to be able to earn a Mickey Mouse Shard upon the completion of this event, in addition to other rewards including cosmetics.

RACER BALANCING

MIKE WAZOWSKI

Racer Mike Wazowski is unlockable early for all players. With Upgrade Parts being readily available for him via the Golden Pass, Mike has been a go-to choice for many players at this early stage of the game’s release. While we understand that Racer Mike is extremely popular with players, we want to make sure that everyone can experience racing with many different Disney and Pixar Racers.  We have also noticed that Mike appears frequently in Ranked Multiplayer with a high win percentage.

As players upgrade other Racers to match Mike’s level, we should see other Racers and Racer Classes become top picks for players to compete with. Additionally, as more players unlock, upgrade and become comfortable with more Racers and Racer Classes, we expect to see the gameplay experience naturally balance out and a more varied set of Racers on the winner’s podium. We will continue to monitor the situation and update players.

KNOWN ISSUES

UNABLE TO UPGRADE RACERS/ACCESS THE SHOP

The issues preventing some users from upgrading their Racers or accessing the shop have been fixed.

MISSING PRE-ORDER/FIRST WEEK BONUS REWARDS 

If you are still missing your Pre-Order/First Week Bonus rewards,please contact Customer Care and provide them with your Player ID (DS-XXXX) and they can help resolve the issue for you

MISSING CLOSED BETA REWARDS

We successfully resolved the issue where eligible players did not receive their Closed Beta rewards. We are also aware that there are Closed Beta participants who switched platforms when joining Early Access that are waiting to receive their rewards. For these players, we ask you to contact Customer Care and they can help resolve this issue.

I CLAIMED THE TWITCH DROP REWARDS BUT CAN’T SEE THEM IN-GAME

Please try unlinking and re-linking your account on https://disneyspeedstorm.com/twitch-drops and then launch the game. If this does not work for you, we ask you to contact Customer Care and they can help resolve this issue.